Our terms and conditions and privacy policy are available only in English. Sorry for the inconvenience.

Last updated: 10/04/2024


This website/application is operated by 合同会社dekitabi. Throughout the website/application, the terms “we”, “us” and “our” refer to 合同会社dekitabi. 合同会社dekitabi offers this website/application, including all information, tools and services available from this website/application to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website/application and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website/application, including without limitation users who are browsers, vendors, tour Guides, customers, merchants, and/ or contributors of content, with or without a registered account. Please read these Terms of Service carefully before accessing or using our website/application. By accessing or using any part of the website/application, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website/application or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current website/application shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this website/application. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website/application. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website/application following the posting of any changes constitutes acceptance of those changes.

The definitions of each term in these Terms are set forth below.
"Member" refers to individuals and organizations who have agreed to these Terms and registered as Members of this Service by completing registration to this website or by completing a booking.
"Guide" refers to a member of this site who completes registration in accordance with the provisions of Section 2, posts an Itinerary on this site, etc., and receives applications for tours, etc.
"Traveler" means an individual or group among the Members of this site and applies for bookings on this site, etc.
"Tour" means the experience provided to the Traveler.
"Itinerary" means the experience planned by the Traveler or the Guide.
"Transaction" means, on this Site, a contract between a Guide and a Traveler for the purpose of the Traveler participating in the Guide's Tour.

Our website/application uses Google Maps API(s). And by using our website/application, users are bound by Google’s Terms of Service. Click here to read Google’s Terms of Service.

Our website/application uses Stripe for payments and payouts. And by using our website/application, users are bound by Stripe’s Terms of Service. Click here to read Stripe’s Terms of Service.


We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website/application through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.



A person who wishes to use the Service as a Guide, Traveler or Guest may apply to our website or app for registration to use the Service by agreeing to abide by the Terms of Use and providing certain information in a manner determined by us. Please note that the prior consent of a parent or guardian is required for the registration of a minor as a member.

We will determine whether or not a registration applicant who has applied for registration based on the preceding paragraph (hereinafter referred to as the 'Registration Applicant') can be registered, and if we approve registration, we will notify the Registration Applicant to that effect. The registration shall be deemed to have been completed upon such notification.

We may refuse registration if the registration applicant falls under any of the following items, and shall not be obligated to disclose any of the reasons.
-If there is any falsehood, error, or omission in all or part of the registered information provided to us.
-If the person is a minor, an adult ward, a person under curatorship, or a person under assistance, and the consent, etc. of a legal representative, guardian, curator, or assistant has not been obtained.
-Is an anti-social force, etc. (meaning an organized crime group, a member of an organized crime group, a quasi-member of an organized crime group, a company affiliated with an organized crime group, or any other similar person), or uses an anti-social force, etc., or is an anti-social force. If we determine that we have a socially unacceptable relationship with antisocial forces, etc., such as providing funds or benefits to.
-If we determine that the registration applicant is a person who has violated any contract with us in the past, or a person related to such person;
-If the registration applicant has had their registration for this Service canceled by us in the past.
-If you do not have the legally required permission, visa, or residence status for transactions using this Service.
-In other cases where we determine that registration is inappropriate.
After registration is completed, the registration applicant will be able to use this Service, such as posting itineraries on this website, etc., as a Guide or Traveler.

It is also allowed for teams of guides or travel agencies to create an account under the following conditions:

1. The profile picture of the Guide’s account must be of a single person. No pictures of a group of guides, companies, logos, etc are allowed. The Guide can upload photos of the team or group of guides in the photo gallery.
2.. The Guide’s account name must be of an individual person. It can be the name of the team leader or one of the guides.
3.It is not allowed to mention the name of a company or website in the Guide’s profile description, photo gallery or messages to clients.
4.In the Guide’s profile, it is necessary to specify that there are several guides using the account. The names of the guides and the area the guides will be guiding should be mentioned in the Guide’s profile.
5. When a Guide answers a Traveler’s inquiry, the Guide should mention the name of the Guide who will be guiding the tour. Preferably the Guide who will guide the tour should be the one in contact with the Traveler.

Change of member registration information

If there are any changes to the registered information, the Members themselves must immediately carry out the procedures for the change using the method prescribed by us. However, even if a change is made, transactions initiated before the change is registered will be based on the information before the change was registered.

We shall not be held responsible for any damages caused by the member not appropriately changing the registered details.


Members are responsible for storing their passwords and managing them appropriately, such as changing them regularly, so that they do not become known to others.

Members shall not allow third parties to use their passwords, nor shall they lend, transfer, buy or sell their passwords.

If we confirm that the entered email address and password match those registered as a member using our prescribed method, we will assume that the email address and password were used by the member themselves, and the member may be denied membership due to theft, unauthorized use, or other circumstances. Even if someone other than the user uses the site, we will not be held responsible for any damage caused as a result.

Withdrawal of membership

Members may use the Service only within the period of their valid membership registration, within the scope of not violating these Terms, and in accordance with the methods specified by us.

If a member wishes to withdraw from membership, they must promptly complete the withdrawal procedure according to the method prescribed by us, and the member will withdraw from membership after completing the prescribed withdrawal procedure.

If there is any sales amount to be transferred by us to the member at the time of withdrawal, the transfer shall be made by the method and date specified by the us. In addition, transfer fees and other expenses paid to financial institutions shall be borne by the member.

If a member has any debts owed to us at the time of withdrawal, the member shall lose the benefit of time on all such debts and must immediately pay the debts to us.

Suspension of use, cancellation of membership

If we determine that a member falls under any of the following items, we may, without prior notice, cancel the member's membership, prohibit the member from registering again, suspend all or part of the Service, cancel the transaction, or take any other action we deem necessary.
(1) When a member has violated these Terms of Use or laws and regulations, etc.
(2) When it has become clear that the user has violated these Terms of Service or laws and ordinances, etc. in the past
(3) When a password is used or allowed to be used illegally
(4) When a member uses or allows others to use the Service illegally
(5) When there are or are suspected to be false or insufficient information in the member registration
(6) When there is a problem with the credit of the credit card
(7) When a member becomes insolvent or unable to pay their debts, and a petition is filed for commencement of bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation, or any other similar proceedings
(8) When it has become clear that the borrower is or has been a member of antisocial forces or an organization engaged in antisocial activities
(9) When a member has a relationship with antisocial forces or an organization engaged in antisocial activities, or when it has become clear that a member has such a relationship
(10) When a member has provided information or contents of other Members to a third party without prior consent
(11) When there has been no response to inquiries or other communications requesting a response from us for 30 days or more
(12) When it is not appropriate to use the Service, register as a member, or continue to use the Service
(13) When the membership registration process is completed by a representative of the member, rather than by the member themselves or a legal entity.
Members may not request disclosure of the reason for any action taken in accordance with the preceding paragraph, nor file any objections, etc., and we shall not be liable for any damage or disadvantage incurred by a member as a result of such action.

In the event that any of the above items applies, the member shall naturally lose the benefit of time with respect to all debts owed to us, and shall immediately pay all debts owed to us.

Deletion of posts and information

If any of the following items apply, we may delete the information posted by the member on this site. In this case, we will notify you in advance or after the fact by any means we deem reasonable.
-If we determine that the posted content violates the prohibited acts stipulated in these Terms or any of the provisions of these Terms.
-If the capacity of information registered by a member exceeds the capacity prescribed by us.
-If the content registered by the member is determined to be an infringement of rights, defamation, or insulting expressions.
-When there is obscene expression, violent expression, expression that violates public order and morals, anti-social expression, or expression that we deem inappropriate. The member is solely responsible for the information posted by the member on the website, and we are not obligated to monitor or delete information regarding the preceding paragraph. Therefore, if we do not delete the information, the member or a third party we shall not be held responsible for any damage suffered by the User.

We shall not be held responsible for any damage suffered by a member or a third party due to the deletion of information posted by a member on this site through this Service based on this article.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website/application.

You may not use our website/application for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We are not responsible if information made available on this website/application is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website/application is at your own risk.

This website/application may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website/application at any time, but we have no obligation to update any information on our website/application. You agree that it is your responsibility to monitor changes to our website/application.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We may change the content of this Service or terminate its provision at our convenience. If we terminate the provision of this Service, we will notify you in advance on this site. However, in the following emergency cases, advance notice is not required.
-When performing regular or emergency maintenance or inspection of the system for providing this Service.
-When it becomes impossible to operate this Service due to an emergency such as a natural disaster, fire, or power outage.
-When the Service cannot be provided due to unauthorized access to the Service by a third party, harmful computer programs, etc.
-When this Service cannot be provided due to measures based on laws and regulations, etc. -In other cases where we deem it unavoidable.

We shall not be held responsible for any damage caused to Members due to measures taken by us pursuant to this article.


We have made every effort to display as accurately as possible the products that appear at the website/application. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website/application (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.


Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this website/application may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, itineraries, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.

You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please see Privacy policy

If the contract for use of this Service is terminated for any reason, we shall promptly delete the member's registration information and information posted on this Service. However, if information posted on this Service is posted as an advertisement on external media other than this Service, the information may not be deleted.


Members shall treat non-public information disclosed by us in connection with this Service confidentially, unless we have given written consent.

Protection of personal information

The handling of Members' personal information by us shall be in accordance with the provisions of the privacy policy separately established by our Privacy policy, except in the cases stipulated in the following paragraphs. Members agree to the handling in accordance with the privacy policy.

We shall use the information provided by Members for the use of this Service and for notifications from us in connection with the use of this Service.

We shall transmit the member's information to the other party of the transaction to the extent necessary for the conclusion of the transaction of the Itinerary using this Service.

We may process the information provided by Members into statistical information in a form that does not identify individuals and may use it at its discretion.


Occasionally there may be information on our website/application or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, in using the Service, Guides and Travelers are prohibited from engaging in any of the following acts, or any act that the we deem to fall under any of the following items or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to plan and recruit Travelers for a Tour involving accommodation or transportation without obtaining the registration required by the Travel Agency Law;
(f) to plan and recruit Travelers for a Tour that violates the Travel Agency Law, Ryokan Business Law, or other related business laws;
(g) to plan itineraries and recruit travelers with advertisements, indications, or contract conditions that violate the Consumer Contract Act, the Act on Specified Commercial Transactions, or other related laws;
(h) to conduct a transaction without obtaining a visa or status of residence required by law;
(i) to conduct a transaction directly between a Guide and a Traveler without using this Service;
(j) a Guide soliciting a Traveler who has participated in an Itinerary to participate in a Tour held by the Guide other than the plans posted on this Service;
(k) actions that place an excessive load on the network or system of this Service;
(l) acts that may interfere with the operation of this Service;
(m) unauthorized access or attempts to gain unauthorized access to our network or systems, etc;
(n) act to impersonate a third party;
(o) any advertising, publicity, solicitation, or sales activities on the Service that are not authorized by us;
(p) acts that cause disadvantage, damage, or discomfort to other Members;
(q) to provide benefits to antisocial forces, etc;
(r) actions aimed at meeting people for other purposes other than engaging in tourism activities;
(s) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(t) to submit false or misleading information;
(u) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(v) to collect or track the personal information of others;
(w) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(x) for any obscene or immoral purpose;
(y) other acts that we deem inappropriate; or
(z) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall 合同会社dekitabi, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Disclaimer of Warranty

We may, without prior notice, restrict a user's use of all or part of the Service, or terminate the user's registration as a user, if the user falls under any of the following.

We merely provide a system for Members to exchange and match information regarding tours, and assume no responsibility for the success or failure of such matching, or for the accuracy, truthfulness, or legality of the content of information provided by Members to each other. Although we may provide information and advice to Members from time to time, we assume no responsibility thereby. In no event shall we be a party to any transaction, and we shall not be liable for any defect warranty or any other liability in connection with the registered information.

Members shall investigate at their own responsibility and expense whether or not their use of the Service violates any applicable laws, regulations, or internal rules of any industry organization, and we make no guarantee that the use of the Service by Members will comply with any applicable laws, regulations, or internal rules of any industry organization.

We do not guarantee that the member's use of the Service will comply with any applicable laws, regulations, or internal rules of any industry organization. Members shall be responsible for resolving any problems with third parties, such as other Members, that arise in connection with the Service.

Even if links from this site to other websites or links from other websites to this site are provided, we assume no responsibility for any other websites or information obtained therefrom for any reason whatsoever.

Members must provide, at their own expense and responsibility, the necessary communication equipment, operating systems, facilities, means of communication, and electrical power to use the Service.

If a member is a minor, a legal representative such as a person with parental authority should use the equipment approved for use by the member. We shall not be obligated to alter or modify the Service even if the communication equipment, operating system, facilities, means of communication, electricity or software used by the member is unsuitable for use of the Service. We shall not be liable for any damages caused by interruption, delay, or discontinuation of the system of the Service due to poor performance, failure, or unauthorized access to communication lines, software, or hardware.

We shall not warrant that e-mails and web contents sent by us in connection with the Service are free of computer viruses or other harmful items.

We do not warrant, expressly or impliedly, that the Service will be free from any factual or legal nonconformity (including any defects, errors or bugs, or infringements of rights with respect to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, etc.). We are under no obligation to remove such nonconformities and provide the Service to Members.

We may provide information and advice to Members from time to time, but we shall not be obligated or liable in any way for doing so.

We shall not bear any costs for equipment or communication lines required for Members to use the Service.

We shall not be liable for any damages incurred as a result of a member's violation of these Terms of Use, etc.

We shall not guarantee that the contents of any transaction made by a member on the Service will meet the member's wishes, be useful, etc. We shall not be liable for any loss or damage arising from the member's violation of these Terms of Use, etc. We shall not be liable for any and all damages incurred by Members as a result of the Service. However, this disclaimer does not apply when the contract between us and a member regarding the Service (including this agreement) is a consumer contract as defined in the Consumer Contract Act.

Even in the case of the proviso in the preceding paragraph, we shall not be liable for any damage arising from special circumstances (including cases where we or a member foresaw or could have foreseen the occurrence of damage) among damages incurred by a member due to default or tort caused by the negligence (excluding gross negligence) of us. We shall not be liable for damages arising out of the negligence of the member.

In the event that we are to compensate a member for damages caused by default or tort due to our negligence (excluding gross negligence), the maximum amount of such damages shall be the amount of the transaction that caused such damages.


You agree to indemnify, defend and hold harmless 合同会社dekitabi and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website/application. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website/application or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the country.

The governing law of these Terms and the Service Usage Agreement shall be Japanese law. For any disputes arising out of or related to these Terms or the Service Usage Agreement, the Tokyo Summary Court or the Tokyo District Court shall have the exclusive jurisdiction of the first instance.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website/application. It is your responsibility to check our website/application periodically for changes. Your continued use of or access to our website/application or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

We may at its discretion revise or supplement the Terms of Service without the consent of Members.

Unless otherwise specified by us, the revised Terms of Use shall take effect from the time they are posted on the site providing the Service.

If a member uses the Service after a change in the Terms of Use takes effect, or if a member fails to cancel their registration within the time period specified by us, the member will be deemed to have agreed to the revised Terms of Use.

Members shall not object or claim to any revision or supplementation of the Terms, and we shall not be liable for any and all damages incurred by Members or others due to changes or additions to the Terms, whether direct or indirect, and whether or not they were foreseeable.

Transfer of status

Members may not assign, transfer, pledge as security, or otherwise dispose of their contractual status between us and Members under the Terms or their rights or obligations under the Terms to any third party without our prior written consent.

In the event that we transfer the business of the Service to another company, we may transfer the contractual status between us and its Members, rights and obligations under the Terms and Conditions, and Members' registered items and other customer information to the transferee of the business transfer in accordance with such business transfer. The business transfer stipulated in this section shall include not only ordinary business transfers, but also company splits and any other cases in which business is transferred.


The Company may view the contents of messages sent between Guides and Travelers via this site, etc., in order to confirm the compliance status of Members with these Terms.



In addition to these Terms and Conditions, these 'Individual Regulations for Guides' shall apply to Guides.


This site merely provides a system for conducting transactions between Guides and Travelers, and does not guarantee the accuracy, truthfulness, validity, or legality of the information provided by Travelers, nor does it promise the success or failure of transactions.
Guides conduct transactions with Travelers at their own risk.
All registered itineraries provided on this Service are created by Guides at their own risk, and we assume no responsibility for the contents of such itineraries.
When a guide creates an itinerary on this Service, they shall follow the rules for transaction compensation and other settings set forth by us on this site.


In the event that a specific Guide's account falls under any of the following items, we may suspend the Guide's use of the Service, cancel membership, suspend transactions, or disable the Guide's account without prior notice. The account shall be subject to the set-up rules set forth in the Guide.
-When it is determined that the tour violates the laws and regulations of the country or region in which the itinerary is implemented, the laws and regulations of Japan, or these Terms and Conditions. -When there has been or may be misconduct in connection with the use of the Service.
-When it is determined that the purpose of the registered Itinerary is to educate or solicit a specific religion or ideology.
-When content that is culturally or religiously taboo in the country or region where the registered Itinerary is implemented is registered.
-When contents that are offensive to public order and morals, such as obscene acts, sexual acts, and discriminatory acts, are registered.
-When the applicant is judged to belong to or to have a relationship with antisocial forces or organizations engaged in antisocial activities.
-When we, at our own discretion, deem the information to be inappropriate for any other reason.
We shall not be held liable for any damages incurred by the travel Guide as a result of the preceding paragraph.


When a member joins this Service and creates a registered product, we may examine the Guide's registration information in accordance with these Terms and Conditions. If the information is found to be in violation of these Terms and Conditions, we will delete the registration information. It shall not be necessary to answer individually as to the reason for deletion of the registration information.


If the Guide receives a request for cancellation of an already accepted Tour based on a force majeure or other cause not attributable to the Traveler (the existence or non-existence of such cause shall be reasonably determined by us based on objective reasons), the Guide shall accept the request even if the cancellation period has expired, and the Guide shall consent to such action in advance.


In the event of a refund due to cancellation, etc., as described in the preceding paragraph, and in the event that we make a payment to the Traveler on behalf of the Guide, we shall make the refund to the Traveler’s source of payment (the Traveler shall bear the handling charge for the refund).


The Guide shall bear and handle consumption tax and other taxes related to this Service at its own expense and responsibility, and we shall not be involved in any way.


In using the Service, the Guide warrants and covenants the following.
-The Guide warrants that they have the legitimate authority to register the information as an Tour and to use the Service, and that they are not in violation of the laws of the country or region where the Tour is being offered, the laws of Japan, or any contract with the owner or other right holder of facilities, equipment, or other property in connection with the Tour. You also warrant that you have not violated any laws or regulations of the country or region in which the Tour is to be held, any laws or regulations of Japan, or any agreements with the owners or other right holders of facilities or equipment. In addition, if the consent of such parties is required by such laws, regulations, or agreements, the Guide shall obtain such consent before using the Service.
-Guides shall use the Service at their own risk, and we shall not be liable for any damage to or destruction of facilities or equipment under their control as a result of their use of the Service or registration of information in the Tour.
-Guides shall respect the people and culture of the country or region where the Tour is being conducted.

In the event that we, Members, or other third parties suffer damages due to the inaccuracy or untruthfulness of the contents of the preceding paragraphs, the Guide shall be obligated to compensate for any and all such damages.



In addition to the Terms and Conditions, these 'Individual Regulations for Travelers' shall apply to Travelers.


Travelers who wish to participate in the Tour shall confirm the details posted on the Site, etc. and make an application on the Site, etc. The transaction between the Guide and the Traveler is concluded when the Travelers submits an application for the Tour.


When a transaction between a Traveler and a Guide is confirmed by the guide, the Traveler payment will be done automatically or the Traveler shall pay the consideration for the Tour and the Service fee by the payment due date posted on this site, etc.


If a Traveler cancels a transaction after it has been executed, the Traveler agrees in advance that the cancellation policy posted on the Site, etc. will apply and that a cancellation fee will be charged. In principle, the Traveler shall bear the bank transfer fee associated with the refund, but this shall not apply in the case of cancellation due to reasons not attributable to the Traveler.


If a Traveler discovers that an Itinerary involving any other Tour that violates related business laws or these Terms and Conditions is posted on the Service, the Traveler shall promptly notify us.


Questions about the Terms of Service should be sent to us at contact@dekitabi.com.
Corporate Number: 2011103012937